Bene-Bac is a probiotic supplement that contains 7 strains of live bacteria commonly found in the digestive tract of mammals to offer digestive support and help sustain a healthy bacterial balance in the gut.

7 selected strains- Lactobacillus casei, Lactobacillus fermentum, Lactobacillus acidophilus, Lactobacillus plantarum, Enterococcus faecium, Bifidobacterium bifidum, Pediococcus acidilactici.

Non-digestible food ingredient which helps the bacteria thrive & colonize. In Bene-Bac Plus the prebiotic is Fructooligosaccharides (FOS).

Both the Bene-Bac gel and powder have the same probiotic strains and same colony forming units per gram. Both products are equally effective, we just wanted to offer multiple forms to give the caregiver the chance to personalize it for use.

Bene-Bac plus gel or powder may be given to any age of animal including newborn to senior.

No, both Bene-Bac gel and powder do not require refrigeration after opening, Please store in a cool dry place according to directions.

No. This product contains a live source of bacteria so this product should not be fed past it’s printed expiration date.

We recommend adhering to the labeled directions for feeding unless advised by your veterinarian. Feeding this product more often does not necessarily make it more effective.

Yes, Bene-Bac can help provide additional digestive support to a pet during gestation or during nursing.

Yes, Bene-Bac Plus is recommended any time an animal experiences changing nutritional or environmental conditions. Bene-Bac provides help for changing conditions, including, but not limited to birth, breeding, post-surgery, antibiotic therapy, weaning, worming, showing, boarding and travel.

Yes, Bene-Bac plus powder does contain a ¼ teaspoon scoop in the container.

No, Bene-Bac does not have an added flavor present.

Yes, Dyne is safe for both a nursing or pregnant mother dog.

No, we do not recommend Dyne be refrigerated as this could lead to separation due to the soybean oil base. Please store in a cool, dry place.

No, we do not recommend Dyne be frozen as this could lead to separation due to the soybean oil base. Please store in a cool, dry place.

Dyne can be fed directly or poured over your dog’s food.

Dyne can be fed to puppies 8 weeks of age and older.

Dyne can help support a dog recovering from malnourishment as it is high in calorie in low volume amounts. The concentrated calories do not limit stomach capacity for a dog’s normal diet.

Dyne is a high calorie liquid.

Yes, Dyne has a safety seal present on all sizes.

Dyne contains a common ingredient called propylene glycol. Propylene glycol is an emulsifier and controls the microbial growth within the product. This ingredient, in large quantities, has been shown to cause red blood cell abnormalities in cats. We would recommend our high calorie gel for cats as an alternative!

Yes, Dyne can help supplement senior dogs in need of additional calories.

Dyne supports performance, endurance, and all-day energy for working or highly active dogs. Dyne provides pregnant and lactating dogs with important nutrients necessary for a healthy pregnancy and recovery, and Dyne can help provide support in gaining lost weight.

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PetAg has decided to discontinue the Frequent Buyer Program. Taking care of animals in need has always been and will continue to be of the utmost importance to the team at Pet-Ag. However, over the past few years, interest in the current Frequent Buyer Program has decreased. We will look for new ways to engage our loyal customers so that they can continue their important work of providing great nutritional options for dogs and cats.

We do not recommend you ever use any of our products past the expiration date. Be sure to check the date in the store before purchasing any nutritional supplement or pet food.

The Federal Trade Commission requires that all ingredients in a product be sourced within the United States in order to make the claim "Made in the USA." While we do our best to source everything from the USA, there are some ingredients that are simply too difficult to acquire locally. We obtain these ingredients from trusted sources internationally. We manufacture all of our products in the Midwest.

Have a question about one of our products? Call us at 1-800-323-0877 Monday-Friday 8:30am-4:30pm CST or email us at [email protected].

It depends on the species of animal you find. To learn more, please visit our education page on finding an orphaned animal.

We recommend using a shaker bottle if possible, however, a bowl and a whisk may also be used. The most important point to remember is that the powder needs to be completely dissolved in the water with no clumps in the finished liquid.

After opening the milk replacer powder, it can be stored at room temperature for up to 2 months. After 2 months, it can be kept an additional month if refrigerated. After that time, it is recommended that you no longer use the powder. Never use the powder beyond the “Best by date” stamped on the container.

When you read the Guaranteed Analysis on a can of liquid milk replacer and a can of powder milk replacer you are reading values for the product in that container. The guarantees for powdered milk replacers are much higher because the numbers listed are the nutrient values prior to the water being added. If you look at the values for moisture on the labels, you’ll notice that the moisture level on the can of ready-to-serve liquid is much higher than on the can of powder. Once you reconstitute the powder with water, the fat and protein levels should be similar to those shown on the label of the ready-to-use liquid.

Store unopened container in a cool, dry place. Opened container must be refrigerated and discarded after 72 hours. Do not freeze in original container. Use product before best-by date stamped on container.

After opening liquid KMR & Esbilac may be frozen for up to 6 weeks. Do not freeze formula in the original container, an ice cube tray is preferred. Formula must be frozen, after opening, within 72 hours to preserve freshness. (Please note once frozen the formula will darken in color, but after thawing will return to a lighter color)

We recommend that a newborn puppy or kitten be fed 2 tablespoons of ready to feed liquid or 2 tablespoons of reconstituted (water added to the powder to make a liquid) powder milk replacer for every 4 ounces of body weight over a 24-hour period. For example, if your puppy weighs 8 ounces it needs to be fed 4 tablespoons of formula over a 24 hour period.

Each of our PetAg formulas are formulated for the nutritional needs of the species, so they are not interchangeable.

No. If possible, puppies/ kittens should receive colostrum by nursing from their mother for a minimum of 2 days. Many milk replacers with added colostrum are derived from cow’s milk. Colostrum is species specific so the benefits to a puppy or kitten, if any, are difficult to determine.

No. We are required by regulations to show certain nutrient values on the label so that the consumer can see what the values for typical nutrients – crude protein, crude fat, crude fiber, moisture, energy (calories) – are in our products. We are also required to list the ingredients of the product on the label. The ingredients will show the consumer what additional vitamins and minerals are added to the product, but not the amounts in the finished product. The amount of individual nutrients that are in a product (other than those listed on the label) are what we call “proprietary”. In other words, not available to the consumer, even when requested.

No. Both liquid and powder milk replacers are perishable products that should not be fed after the expiration date.

The PetAg product known as Bene-Bac contains the prebiotic fructooligosaccharide (FOS) and five probiotics. Prebiotics are non-digestible food ingredients that stimulate the growth and/or activity of beneficial microorganisms, such as bacteria, in the gut. FOS are a type of oligosaccharide composed of short chains of fructose (a type of sugar) molecules, and they serve as a substrate for beneficial bacteria in the gut, particularly bifidobacteria and lactobacilli (contained in Bene-Bac, classified as probiotics). By promoting the growth of these beneficial bacteria, FOS contribute to gut health and may confer various health benefits, such as improved digestion and immune function. Therefore, they are commonly classified as prebiotics. Probiotics are live microorganisms, typically bacteria or yeast. These microorganisms are similar to the beneficial bacteria that naturally reside in the gut and play important roles in maintaining gut health and overall well-being. When consumed, probiotics can help restore or maintain a healthy balance of gut microbiota, aid in digestion, support immune function, and potentially offer other health benefits.

There is no precut opening so that the caregiver can make the opening the appropriate size for the age and species of the animal in their care.

None of the ingredients used in our milk replacers should harm other mammals, but we cannot make feeding recommendations for species other than kittens and puppies. However, if you choose to feed our milk replacers to another species, we suggest that before doing so, you check with someone qualified to give you nutritional or health recommendations (veterinarian, zoologist) for that species. PetAg does have a line of specialty products (Zoologics) that may be used in place of one of our standard puppy or kitten milk replacers.

No. We are required by regulations to show certain nutrient values on the label so that the consumer can see what the values for typical nutrients – crude protein, crude fat, crude fiber, moisture, energy (calories) – are in our products. We are also required to list the ingredients of the product on the label. The ingredients will show the consumer what additional vitamins and minerals are added to the product, but not the amounts in the finished product. The amount of individual nutrients that are in a product (other than those listed on the label) are what we call “proprietary”. In other words, not available to the consumer, even when requested.

The PetAg product known as Bene-Bac contains the prebiotic fructooligosaccharide (FOS) and five probiotics. Prebiotics are non-digestible food ingredients that stimulate the growth and/or activity of beneficial microorganisms, such as bacteria, in the gut. FOS are a type of oligosaccharide composed of short chains of fructose (a type of sugar) molecules, and they serve as a substrate for beneficial bacteria in the gut, particularly bifidobacteria and lactobacilli (contained in Bene-Bac, classified as probiotics). By promoting the growth of these beneficial bacteria, FOS contribute to gut health and may confer various health benefits, such as improved digestion and immune function. Therefore, they are commonly classified as prebiotics. Probiotics are live microorganisms, typically bacteria or yeast. These microorganisms are similar to the beneficial bacteria that naturally reside in the gut and play important roles in maintaining gut health and overall well-being. When consumed, probiotics can help restore or maintain a healthy balance of gut microbiota, aid in digestion, support immune function, and potentially offer other health benefits.

Goat’s Milk KMR (GMK) and Goat milk Esbilac (GME) are formulated using powdered milk products from goats as the main source of milk components. Types and quantities of fatty acids (the individual components of a fat) found in goat milk are different than those found in cow’s milk. The types of fatty acids found in goat milk improve the digestibility of the fat. Goat milk is also lower in lactose (milk sugar) than cow’s milk, making it less likely to cause digestive upset as the kitten or puppy gets older.

Raw goat milk (raw=unpasteurized) will meet the nutritional needs of goat kids, not kittens or puppies. GMK and GME compete liquids have been formulated to contain nutrient levels like those found in mother’s milk. These liquid products are a source of protein, fat, vitamins and minerals to kittens and puppies as they grow.

No, GMK & GME are commercially sterilized products, raw goat milk is unpasteurized. In the field of food processing, pasteurization is a process used in food preservation in which packaged and unpacked foods (milk) are treated with mild heat, usually to less than 100 °C (212 °F), to eliminate pathogens and extend shelf life. Sterilization is the complete destruction or elimination of all viable organisms in the product being sterilized. The process destroys yeasts, molds, vegetative bacteria, and allows the product to be stored and distributed at ambient temperatures, thus extending the shelf-life.

These products have been formulated to be fed specifically to kittens and puppies prior to weaning. In some cases, adults may benefit from the additional nutrients found in GME and GMK. Excessive amounts fed to adults may result in digestive upsets due to the lactose content. It is recommended that the feeding directions found on the product label be followed.

· Not enough protein per equivalent serving. · Not enough fat per equivalent serving. · Not enough energy (calories) per equivalent serving. · Since it is not pasteurized or sterilized, increased risk of spoilage during storage.

GMK & GME are manufactured using natural Ingredients, some of which are preserved with tocopherols, a natural form of Vitamin E. Other preservatives are also added to prevent fat oxidation and rancidity of the finished products.

None of the ingredients used in our milk replacers should harm other mammals, but we cannot make feeding recommendations for species other than kittens and puppies. However, if you choose to feed our milk replacers to another species, we suggest that before doing so, you check with someone qualified to give you nutritional or health recommendations (veterinarian, zoologist) for that species. PetAg does have a line of specialty products (Zoologics) that may be used in place of one of our standard puppy or kitten milk replacers.

Yes, milk from goats contains less lactose (milk sugar) than milk from cows.

Once opened, we recommend you keep liquid milk replacer in the refrigerator for no more than 72 hours. Bacterial growth may occur once the product is opened or mixed and exposed to air. To be safe, it is recommended that your puppy or kitten receive fresh powder mixed with water (reconstituted) or complete liquid product that has been frozen (after opened) and not expired.

Yes! It's soap‑free and pH‑balanced using plant‑derived cleansers and gentle ingredients like aloe vera and vitamin E—specially formulated for sensitive skin and a soft, healthy coat

Fresh 'n Clean Waterless Shampoo is a convenient, rinse-free, anti-tangle between bath spray perfect for quick clean-ups.

No, we do not advise this product to be used on cats. (When cats self-groom, they could ingest the product and there is no ingestion testing data.)

It’s a combined shampoo and conditioner in one, cleans while conditioning saving you time.

Absolutely—it replenishes natural oils removed during bathing, adding softness and sheen while reducing breakage.

The crème rinse is lower in pH and specially designed to seal cuticles, locking in strength and moisture for better coat manageability.

We would recommend our Fresh ‘n Clean Crème Rinse as it It lubricates, smooths, and softens the coat to reduce static, break up mats/tangles, and make combing easier. It also strengthens and repairs the coat while moisturizing with vitamin E and aloe.

It shares the same long‑lasting “Classic Fresh” scent.

Ideal for dogs with dry, itchy, or sensitive skin, colloidal oatmeal soothes irritated skin, while baking soda controls odors

PetAg grooming products are plant-based and do not contain any animal or animal by-products.  All PetAg grooming products are developed using scientific principles, without the use of any animal testing.

The raw materials we use can vary in color at times and when combined, can cause variation in batches of products.

Any product with fragrance will cause eye irritation if introduced into a pet’s eye. A washcloth may be used to apply and remove shampoo on the face and around the eyes for greater control.

Yes, Fresh ‘n Clean shampoos are septic-safe, paraben-free, plant-based, and pH balanced.

It is not recommended because the fragrance may be irritating to them.

They offer cost-effective, high-volume use—one gallon makes 16 gallons of product—ideal for busy grooming stations.

Our consumer products are ready to use. Our professional grooming products will say 15:1 or 10:1 concentrate on the label. They are concentrated with an elevated load of fragrance, cleaning agents, conditioners, and other ingredients and can cause skin and eye irritation if not diluted per the label instructions.

· Shampoo pH 6 – 7 · Conditioner pH 5 – 6 · Crème Rinse pH 5 – 6

Yes, they contain Cocamidopropyl betaine, a common coconut-derived foam booster.

KMR/Esbilac 2nd step is meant to be fed only by saucer or bowl due to a thicker consistency.

Kittens or puppies that are steady on their feet and lapping from a bowl (4 to 5 weeks of age) may be introduced to KMR/Esbilac 2nd Step. It is recommended that KMR & Esbilac 2nd Step be fed until kittens/puppies are ready to transition to solid food (7 to 8 weeks of age).

Four times per day. Weigh the kitten/puppy at least once a week to monitor weight gain and adequacy of feeding. More or less food may be needed by individuals to satisfy their food requirements for optimal growth.

Kittens and puppies should be fully weaned and eating a kitten or puppy specific kibble by 7 to 8 weeks of age.

No, all of our formulas including 2nd step are species specific nutrition so they are not interchangeable.

No, a species specific milk replacer is required to meet the nutritional needs of newborns and the 2nd step product may not be fed by bottle.

Whisk or shake 1 part powdered KMR/Esbilac 2nd Step into 2 parts warm water (a part may be a teaspoon, tablespoon or cup). Do not mix more KMR/Esbilac 2nd Step than can be consumed in 24 hours. Do not use a blender to mix.

No, the powder should be stored in a cool, dry place. Refrigerate reconstituted liquid for up to 24 hours. Avoid exposure to temperatures above 86° F.

Puppies and kittens have sensitive growing digestive systems, so any abrupt diet change can cause severe GI upset and result in excessive stress and illness. KMR/Esbilac 2nd step products are designed to ease the transition from formula to kibble and help them gradually and safely change diets.

After opening the milk replacer powder, it can be stored at room temperature for up to 2 months. After 2 months, it can be kept an additional month if refrigerated. After that time, it is recommended that you no longer use the powder. Never use the powder beyond the “Best by date” stamped on the container.

No. We are required by regulations to show certain nutrient values on the label so that the consumer can see what the values for typical nutrients – crude protein, crude fat, crude fiber, moisture, energy (calories) – are in our products. We are also required to list the ingredients of the product on the label. The ingredients will show the consumer what additional vitamins and minerals are added to the product, but not the amounts in the finished product. The amount of individual nutrients that are in a product (other than those listed on the label) are what we call “proprietary”. In other words, not available to the consumer, even when requested.

The PetAg product known as Bene-Bac contains the prebiotic fructooligosaccharide (FOS) and five probiotics. Prebiotics are non-digestible food ingredients that stimulate the growth and/or activity of beneficial microorganisms, such as bacteria, in the gut. FOS are a type of oligosaccharide composed of short chains of fructose (a type of sugar) molecules, and they serve as a substrate for beneficial bacteria in the gut, particularly bifidobacteria and lactobacilli (contained in Bene-Bac, classified as probiotics). By promoting the growth of these beneficial bacteria, FOS contribute to gut health and may confer various health benefits, such as improved digestion and immune function. Therefore, they are commonly classified as prebiotics. Probiotics are live microorganisms, typically bacteria or yeast. These microorganisms are similar to the beneficial bacteria that naturally reside in the gut and play important roles in maintaining gut health and overall well-being. When consumed, probiotics can help restore or maintain a healthy balance of gut microbiota, aid in digestion, support immune function, and potentially offer other health benefits.

None of the ingredients used in our milk replacers should harm other mammals, but we cannot make feeding recommendations for species other than kittens and puppies. However, if you choose to feed our milk replacers to another species, we suggest that before doing so, you check with someone qualified to give you nutritional or health recommendations (veterinarian, zoologist) for that species. PetAg does have a line of specialty products (Zoologics) that may be used in place of one of our standard puppy or kitten milk replacers.

KMR, Esbilac, and PetLac (puppy & kitten) meet most of the nutritional needs of newborn puppies and kittens to 6 weeks of age and are formulated to resemble mother’s milk. The primary difference between PetLac and our other milk replacers is PetLac contains both plant and milk protein sources. If possible, we recommend that the newborn be allowed to nurse it’s mother for a minimum of 2 days in order to receive colostrum from the mother.

Yes, PetLac powder does contain probiotics for added digestive support!

No, puppies and kittens have different nutritional needs so a kitten cannot thrive on puppy formula or vice versa.

Yes, Feed 2 teaspoons (4g) of PetLac Kitten powder per 5 lbs. (2.2kg) of body weight daily mixed in regular food. Consult your veterinarian for additional advice. NOTE: Follow recommended feeding amounts in directions shown to avoid digestive upset caused by overfeeding.

No. If possible, puppies/ kittens should receive colostrum by nursing their mother for a minimum of 2 days. Colostrum products found in many milk replacers are derived from cows. Colostrum is species specific so the benefits to a puppy or kitten are difficult to distinguish.

Mix one tablespoon powder with two tablespoons warm water to make approximately 2 1/3 tablespoons (7 teaspoons/35 ml) of liquid. This amount will feed a 4 oz (115g) puppy or kitten for approximately 1 day.

Yes, PetLac liquid may be frozen, in a separate container such as an ice cube tray, for up to 6 weeks.

After opening the formula requires refrigeration, discard unused formula after 14 days. Do not freeze in original container. May be frozen in single serving size containers.